How to write a GOOD complaint letter

I got this from Sheilagh, an old friend of mine, who said "This came from the July 2009 edition of the Chippewa Pages newspaper from Chippewa Falls, Wisconsin. I was trying to do a dramatic reading for my Mom and sister and was laughing so hard I couldn't finish."

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"This is an actual letter from an Austin woman sent to Proctor and Gamble regarding their feminine products. She really gets rolling after the first paragraph. It's PC Magazine's 2007 editor's choice for best web mail award-winning letter."

Dear Mr Thatcher,

I have been a loyal user of your 'Always' maxi pads for over 20 years and I appreciate many of their features. Why, without the Leak Guard Core or Dri-Weave absorbency, I'd probably never go horseback riding or salsa dancing, and I'd certainly steer clear of running up and down the beach in tight, white shorts. But my favorite feature has to be your revolutionary Flexi-Wings. Kudos for being the only company smart enough to realize how crucial it is that maxi pads be aerodynamic. I can tell you how safe and secure I feel each month knowing there's a little F16 in my pants.

Have you ever had a menstrual period, Mr. Thatcher? Ever suffered from 'the curse'? I'm guessing you haven't. Well, my time of the month is starting right now. As I type, I can already feel hormonal forces violently surging through my body. Just a few minutes from now, my body will adjust and be transformed into what my husband likes to call 'an inbred hillbilly with knife skills'. Isn't the human body amazing?

As Brand Manager in the Feminine-Hygiene Division, you've no doubt seen quite a bit of research on what exactly happens during your customers' monthly visits from 'Aunt Flo'. Therefore, you must know about the bloating, puffiness, and cramping we endure, and about our intense mood swings, crying jags, and out-of-control behavior. You surely realize it's a tough time for most women. In fact, only last week, my friend Jennifer fought the violent urge to shove her boyfriend's testicles into a George Foreman Grill just because he told her he thought Grey's Anatomy was written by drunken chimps. Crazy!

The point is, sir, you of all people must realize that America is just crawling with homicidal maniacs in Capri pants... Which brings me to the reason for my letter. Last month, while in the throes of cramping so painful I wanted to reach inside my body and yank out my uterus, I opened an Always maxi-pad, and there, printed on the adhesive backing, were these words: "Have a Happy Period".

Are you flipping kidding me? What I mean is, does any part of your tiny middle-manager brain really think happiness - is possible during a menstrual period? Did anything mentioned above sound the least bit pleasurable?

Well, did it, James? FYI, unless you're some kind of sick S&M freak girl, there will never be anything 'happy' about a day in which you have to jack yourself up on Motrin and Kahlua and lock yourself in your house just so you don't march down to the local Walgreen's armed with a hunting rifle and a sketchy plan to end your life in a blaze of glory.
For the love of God, pull your head out, man! If you just have to slap a moronic message on a maxi-pad, wouldn't it make more sense to say something that's actually pertinent, like 'Put down the Hammer' or 'Vehicular Manslaughter is Wrong', or are you just picking on us?

Sir, please inform your Accounting Department that, effective immediately, there will be an $8 drop in monthly profits for I have chosen to take my maxi-pad business elsewhere. And though I will certainly miss your Flexi-Wings, I will not for one minute miss your brand of condescending crap. And that's a promise I will keep. Always.

Best,

Wendi Aarons

How to write a GOOD complaint letter